State Farm® Insurance Agent Shawn Higgins

"Top notch customer service! Very happy since switching to State Farm!"

"Very nice, solved my problem quickly"

"Being a college student and having alot of things not go my way is scarcely but Joe Richards changed how i feel if something goes wrong and showed me the importance of insurance"

"Garek and Joe were great and helped address all my questions and concerns when signing up for my renters insurance. Great and timely communication, couldn’t recommend them enough!"

"I recently switched my homeowners and car insurance to this agency. Garek Ferguson was a delight to work with. He got me great rates and was very knowledgeable and friendly. His follow up was top notch regarding any questions I had. Highly recommend."

"I had a very good experience with Joe he did a good job"

"Both Garek and Joe were incredibly helpful when switching auto insurance! They were able to get me more coverage for less than my old policy. They are even helping my look into other options (homeowners, life, etc) to see if I can save there. Would highly recommend!"

"5/5, Joe was an awesome agent to work with. He helped my set up my first renters insurance policy and was very informative."

"As an inexperienced college student looking for insurance for the first time, Joe Richards at State Farm made it more than easy to walk through the process of making sure I found the best coverage for myself. I would recommend him to anyone in the Indy area!"

"Joe helped me and made it very easy to start my new policy. Highly recommend!"

"Joe is the best! He is always a text or call away!!"

"Joe was great. Thorough and explained all of the options. And quick response.."

"Had to switch my renters insurance and Joe made it so easy for me and got me a better rate with more coverage."

"Joe is very helpful, easy to work with and follow up issues very quickly . I appreciate very much that I do not need to wait a long time to get things done. The office including Theresa provides great services."

"Shawn is a Dear friend and a wonderful person on this earth ,Very Honest and great guy I like him as what he does"

"I have had some rough experiences with insurance providers. One of those big concerns is lack of communication. Every step of the way, Joe has been quick to respond with accurate information and always willing to follow up. Joe is able to put me in a great home and auto policy that fit my budget and coverage needs. I would highly recommend to anyone that they work with Joe and this agency. Joe, thank you and your team for the hard work, and I look forward to being in business with you for a long time."

"Theresa I can’t THANK YOU ENOUGH! You all have the “Best quotes for auto&rental insurance”. Also your patience in explain everything in detail’ was a 10/10. Now, I am driving safe with State Farm.’ 🙌.. Thank you’ Lady Bug 🥰"

"I had the best experience working with Joe and Theresa. They are both so kind, prompt, and personable. Joe was remarkable. Not only was he able to beat my previous insurance company on cost but he addressed every concern I had and walked me through the process of canceling my previous policy. Just his customer service alone made it worth switching. You don't receive this kind of service when you dont know who the customer service representative will be on the other end of the line. He truly understood my needs and what would best serve them. I highly recommend them to anyone who needs insurance. Also, you can't go wrong with people who do so much to serve their community. Great people professionally and personally."

"Joe and Theresa were very helpful. I received my quote within an hour, and received my policy 24 hrs later. Both were very professional, and friendly."

"Worked with Joe and he was great and really quick on response time. I had been told a week prior that I couldn’t be insured with State Farm by a different agent but Joe helped me get all my stuff bundled and for a great price."

"Made renewing my car insurance easy as pie. Joe was friendly as heck and we did most of it by text. I struggle to keep track of things and make phone calls, so this was awesome. Joe confirmed via text before calling me to take my payment, which was super helpful, as I often will not answer calls from numbers I don't recognize or wasn't expecting, even if I need to talk to the person. I often take a lot of time to prepare for social interaction and this really made it less of a headache. Thanks!"

"Super happy with Joe Richards and the service he provided. Joe is super patient and explained all of the options available to me for the products I was interested in. I will definitely recommend Joe (Shawn) to my friends and family."

"I stay with State Farm because of people like Joe from The Shaun Higgins location in Carmel. He has always been just a phone call away if I need anything or just have a question. I know I can probably save some money if I shop around but because of him and his attentiveness I am proud to be part of the State Farm Family. Thanks Joe!"

"Joe was such a big help in the fastest way when we made a split decision to move our insurance coverages for home and auto to State Farm! He worked very diligently to help us with a smooth transition. A very comfortable experience! Thanks Joe! - The Eplings"

"Joe was a great help, and even helped me as fast as possible when I purchased my vehicle, not to mention their system had shut down during the process of driving off the car lot, and while their system was down, they were still able to help me to drive my car off the car lot in No time. I highly recommend you to work with this team they can do the impossible if you choose to work with them! #TeamStateFarm"