State Farm® Insurance Agent Shawn Higgins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Salanda
April 21, 2025
5
out of
5
rating by Salanda
"State farm this one is the Best very heart warming people."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Shawn"
Kelly Lundberg
March 7, 2025
5
out of
5
rating by Kelly Lundberg
"Joe was very responsive and helpful getting my renters and auto insurance set up.I would highly recommend working with him."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our Agency. If you ever have any questions or need assistance, we’re here to help! -Shawn "
Leigha Funk
March 7, 2025
5
out of
5
rating by Leigha Funk
"Joe at State Farm was so helpful with getting me set up with my renters insurance! He made everything very easy! Definitely would recommend Joe helping you with any service you need with State Farm!"
We responded:
"We’re thankful for your 5 star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Shawn "
Valeire Butler
March 7, 2025
5
out of
5
rating by Valeire Butler
"Very professional and detailed about what I needed"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Shawn"
Sylvia White
December 10, 2024
5
out of
5
rating by Sylvia White
"Shawn was very helpful good job"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm Agency. If you ever have any questions or need assistance, we’re here to help! -Shawn "
Kari Brown
November 7, 2024
5
out of
5
rating by Kari Brown
"Top notch customer service! Very happy since switching to State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with our Team. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Shawn "
Rui Chen
October 4, 2024
5
out of
5
rating by Rui Chen
"Very nice, solved my problem quickly"
We responded:
"Happy to hear that we were able to help you! Thanks for taking the time and providing us with a 5-Star review! -Shawn"
Dawan Gray
September 20, 2024
5
out of
5
rating by Dawan Gray
"Being a college student and having alot of things not go my way is scarcely but Joe Richards changed how i feel if something goes wrong and showed me the importance of insurance"
We responded:
"Thanks for the five-star review! I'm happy we were able to help you understand the importance of your insurance coverages, we definitely try to educate our customers. Thanks for your business! -Shawn "
Ally Geis
September 3, 2024
5
out of
5
rating by Ally Geis
"Garek and Joe were great and helped address all my questions and concerns when signing up for my renters insurance. Great and timely communication, couldn’t recommend them enough!"
We responded:
"Thanks for the review! Our Team is here to help in any way that we can, thanks for allowing us to handle your Renters Insurance needs. Thanks again for the 5 stars? -Shawn"
Melissa Martin
August 23, 2024
5
out of
5
rating by Melissa Martin
"I recently switched my homeowners and car insurance to this agency. Garek Ferguson was a delight to work with. He got me great rates and was very knowledgeable and friendly. His follow up was top notch regarding any questions I had. Highly recommend."
We responded:
"Melissa, thanks so much for taking the time to provide this 5 star review! Garek is a valued member of our team, and glad you had a great experience. Thanks for allowing us to handle your Auto & Homeowners Insurance needs. -Shawn"
Marcus Cannady
August 9, 2024
5
out of
5
rating by Marcus Cannady
"I had a very good experience with Joe he did a good job"
We responded:
"Thanks for the review! Happy to hear we provided a pleasant experience for you. Thanks again for the 5 stars and your business! -Shawn"
Nicholas Bol
July 23, 2024
5
out of
5
rating by Nicholas Bol
"Both Garek and Joe were incredibly helpful when switching auto insurance! They were able to get me more coverage for less than my old policy. They are even helping my look into other options (homeowners, life, etc) to see if I can save there. Would highly recommend!"
We responded:
"Thanks for the great review, Nicholas! We try and do our best to educate and even save you money. Thanks for your business and the five stars! -Shawn"
Christopher Speelman
May 8, 2024
5
out of
5
rating by Christopher Speelman
"5/5, Joe was an awesome agent to work with. He helped my set up my first renters insurance policy and was very informative."
We responded:
"Thanks for the five stars and allowing us to help you with your Renters Insurance needs. Thanks again and for your business! -Shawn"
Daniel Riecke
April 30, 2024
5
out of
5
rating by Daniel Riecke
"As an inexperienced college student looking for insurance for the first time, Joe Richards at State Farm made it more than easy to walk through the process of making sure I found the best coverage for myself. I would recommend him to anyone in the Indy area!"
We responded:
"Thanks for the review! Joe and our Team try to educate our new customers on all of your insurance needs and provide the best recommendations. Thanks for the five stars and your business! -Shawn"
Billy Reiter
April 30, 2024
5
out of
5
rating by Billy Reiter
"Joe helped me and made it very easy to start my new policy. Highly recommend!"
We responded:
"Thanks for taking the time for the review. We try and do our best to make it a smooth transition and process. Thanks for the five stars and your business! -Shawn"
Jessica Halsmer
March 7, 2024
5
out of
5
rating by Jessica Halsmer
"Joe is the best! He is always a text or call away!!"
We responded:
"Thanks for the five stars! We always try to be available when you need us with questions...and Joe is the best! - Shawn"
Jeff Behm
March 7, 2024
5
out of
5
rating by Jeff Behm
"Joe was great. Thorough and explained all of the options. And quick response.."
We responded:
"Thanks for your business and the review! Happy to hear that we were able to provide you with the best options for your Insurance needs. -Shawn"
sh ha
March 7, 2024
5
out of
5
rating by sh ha
"Had to switch my renters insurance and Joe made it so easy for me and got me a better rate with more coverage."
We responded:
"Happy to hear that we were able to make the transition easy and smooth...and also provide you with better protection! Thanks for your review and the 5 stars! -Shawn"
Vanna F
January 15, 2024
5
out of
5
rating by Vanna F
"Joe is very helpful, easy to work with and follow up issues very quickly . I appreciate very much that I do not need to wait a long time to get things done. The office including Theresa provides great services."
We responded:
"Thanks for the five stars! We will strive to continue to provide that remarkable customer service. Thanks for your business! -Shawn"
Shilpa Ravi Mallur
September 6, 2023
5
out of
5
rating by Shilpa Ravi Mallur
"Shawn is a Dear friend and a wonderful person on this earth ,Very Honest and great guy I like him as what he does"
We responded:
"Ravi, thanks for the great review! Our entire team is honest and does our best for our customers in handling their insurance needs. Thanks again for the five stars!"
Mike Ramsey
August 16, 2023
5
out of
5
rating by Mike Ramsey
"I have had some rough experiences with insurance providers. One of those big concerns is lack of communication. Every step of the way, Joe has been quick to respond with accurate information and always willing to follow up. Joe is able to put me in a great home and auto policy that fit my budget and coverage needs. I would highly recommend to anyone that they work with Joe and this agency. Joe, thank you and your team for the hard work, and I look forward to being in business with you for a long time."
We responded:
"Mike, thanks for the great review! Our entire Team does our best to be available and communicate with our customers, especially in the times when you need us. Thanks for trusting our Agency and Team with handling your Auto & Home Insurance needs and the five-star review! -Shawn"
Tami Hill
August 14, 2023
5
out of
5
rating by Tami Hill
"Theresa I can’t THANK YOU ENOUGH! You all have the “Best quotes for auto&rental insurance”. Also your patience in explain everything in detail’ was a 10/10. Now, I am driving safe with State Farm.’ 🙌.. Thank you’ Lady Bug 🥰"
We responded:
"Thanks for the five-star review! Theresa is a valuable member of our Agency Team and provides great customer service. Thanks for allowing our Agency to manage your specific Insurance needs. -Shawn"
Kendra Caldwell-Thornton
August 10, 2023
5
out of
5
rating by Kendra Caldwell-Thornton
"I had the best experience working with Joe and Theresa. They are both so kind, prompt, and personable. Joe was remarkable. Not only was he able to beat my previous insurance company on cost but he addressed every concern I had and walked me through the process of canceling my previous policy. Just his customer service alone made it worth switching. You don't receive this kind of service when you dont know who the customer service representative will be on the other end of the line. He truly understood my needs and what would best serve them. I highly recommend them to anyone who needs insurance. Also, you can't go wrong with people who do so much to serve their community. Great people professionally and personally."
We responded:
"Thanks for taking the time for this very thoughtful review. We try to provide the best customer service in every step of this process - educate our customers and provide the best recommendations that fit you best! Thanks for trusting our Agency Team to handle all of your insurance needs. Thanks for the five stars! -Shawn "
Shaune Johnson
July 28, 2023
5
out of
5
rating by Shaune Johnson
"Joe and Theresa were very helpful. I received my quote within an hour, and received my policy 24 hrs later. Both were very professional, and friendly."
We responded:
"Thanks for the great review! We do our best to work with our customers in a timely fashion and will continue to provide you with the best customer service. Thanks for the five stars! -Shawn"
Lavon Williams
June 19, 2023
5
out of
5
rating by Lavon Williams
"Worked with Joe and he was great and really quick on response time. I had been told a week prior that I couldn’t be insured with State Farm by a different agent but Joe helped me get all my stuff bundled and for a great price."
We responded:
"Hi Lavon, happy to hear we were able to help you! Thanks for trusting our Agency to handle your Insurance needs, and the five star review! -Shawn"