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State Farm® Insurance Agent

Shawn Higgins

4.9 out of 5 (76 reviews)

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What our customers say about us...

Profile photo of Aric Acius

Aric Acius

September 20, 2022

5  out of  5
"I work with Joe a lot in this office and he always does a great job in answering any policy questions, getting things updated, and moving things along."
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mel howard

September 20, 2022

5  out of  5
"Excellent customer service."
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Damian Lahr

September 20, 2022

5  out of  5
"I’ve been with this team for the past 3 years and they have been nothing short of amazing! Always pick up the phone, caring, and help immediately. I would highly recommend!"
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Robert Malmstrom

September 20, 2022

5  out of  5
"Shawn was helpful and friendly. Did not feel that I was trying to be sold to, just helped by someone who cares."
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Jenny Cleave

September 13, 2022

5  out of  5
"I have been working with Joe for the last 4 years, I believe. He is fantastic at what he does! I have been with Shawn Higgins office since his inception and no one else other than Karen has done a better job. I hope Shawn can keep you around long term!"
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Jesse Worobel

September 13, 2022

5  out of  5
"This team is professional. They understand their product portfolio very well and put themselves in the shoes of their clients when building a proper policy. They worked diligently on my behalf in a time crunch. Highly recommend this team."
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Katrina Glaser

September 8, 2022

5  out of  5
"Very fast to reply and help with any issues, very informative and nice to talk with, I appreciate him so much and he helps with all my insurance needs!"
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First Last

August 30, 2022

5  out of  5
"Awesome service, quick turnaround time, great rates! Joe Richard's is very Helpful!"
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Timothy Sheehan

August 22, 2022

5  out of  5
"Joe has been very patient helping me with my initial claim. He is a good teacher as well as a good neighbor!"
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Thomas Gedig

August 22, 2022

5  out of  5
"Joe has always provided us great service. An asset to the company!"
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Abby Wilkinson

August 17, 2022

5  out of  5
"I work for an apartment complex so Alex has been in a few times for community outreach. He is awesome and a pleasure to work with."
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Ashley Howell

August 16, 2022

5  out of  5
"Joe Richards, has been my agent for years now, and has always been very helpful with any insurance needs or advising me on how to handle any claims I need to submit! Thanks Joe!"
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Dewitt Price

August 16, 2022

5  out of  5
"Joe and the staff were very helpful when my Son had an incident in the car and filed a claim. They quickly helped me resolve the issue and assist me in processing my claim. Great service. Again I have called back since my accident and asked for Rental Insurance information. Joe was as pleasant and helpful as always. Top-notch service."
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Natalie Loomis

August 16, 2022

5  out of  5
"Joe has helped us many times with insurance questions, adding of vehicles, etc. He’s responsive, knowledgeable and a pleasure to work with! Thanks Joe!"
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Cooper197

August 11, 2022

5  out of  5
"My husband and I recently met with Joe for life insurance policy quotes and he was very helpful and thoroughly explained every detail. He helped us transition our home and auto policies when we moved to Indiana 3 years ago and continues to be a our best resource for all our insurance needs."
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RE REG

July 29, 2022

5  out of  5
"Joe was very knowledgeable and helpful when I needed a quote for homeowner’s insurance for a recent home purchase. He was able to download all relevant info in short order and send the quote to me, That office (and I’ve mainly dealt with Joe) is incredibly accurate and efficient. They get it right the first time, without error"
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Todd Whaley

July 27, 2022

4  out of  5
"Excellent service and coverage for my needs. Joe did his best to ensure that I had minimal inconveniences and allowed for me to take a breath of fresh air when it came to my insurance needs"
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Rodney Michael

July 26, 2022

5  out of  5
"Excellent service! Joe was extremely helpful and easy to work with!"
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87 BOX

July 19, 2022

5  out of  5
"Every encounter I have had with Joe has been excellent. He handles issues or questions with great concern in a timely manner. And he always will return your phone call if need to be. Great customer service. Thanks Joe"
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Michael Arnold

July 19, 2022

5  out of  5
"Joe is the agent I prefer to deal with when possible. Every agent I've dealt with at Shawn Higgins (including Shawn himself) has been kind, patient, and efficient. But there's more of a bond. When we speak we're not just doing business. It's like talking to an old friend."
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Martin Perdue

July 19, 2022

4  out of  5
"I am very happy with the service that I received from Shawn Higgins state farm. Joe is always kind and helpful and very knowledgeable about all the insurance services that are available and was helpful in helping me figure out what services would work the best for my insurance needs. I would highly recommend Shawn Higgins state farm."
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Brandon Mize

July 14, 2022

5  out of  5
"Shawn Higgins is so nice and helpful! He has helped and serviced me for years !"
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Gregory Lilly

July 6, 2022

5  out of  5
"Joe is very professional and always meets my needs!!!"
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John Z Scheetz

July 6, 2022

5  out of  5
"Joe was amazing to work with. He listened and address all of my family’s insurance concerns!!"
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mike campbell

July 5, 2022

5  out of  5
"Joe answered my questions and took care of policy adjustments I requested in a timely fashion."