State Farm® Insurance Agent Shawn Higgins

"Joe Richards was absolutely great to work with. He is extremely knowledgeable and personable. Joe answered all of my questions and ensured a quick & smooth process from start to finish. I highly recommend Joe for your insurance needs!"

"Garek is very professional and easy to understand. He is a good dude. At this point I am thinking about switching all my insurance needs over to State Farm."

"Garek was a delight to work with. He was professional, friendly, knowledgeable, answering all my questions and getting me set up with the insurance that I needed."

"We transitioned to State Farm from another, smaller insurance carrier, and Joe was very helpful in helping me understand how their policy works, what the options are, how to improve the premium, etc. He made the transition easy!"

"Joe was super helpful in getting me covered with condo insurance. He very quick to respond and was a huge help answering any questions I had since it was my first time ever getting any type of homeowner’s insurance. Would recommend him and State Farm."

"I had Joe recommended to me through family members and haven't regretted it for a second. He helped me find steep savings on my auto insurance and made the signup so easy I was done within 20 minutes and had new ID cards in my email within 5 minutes after that. When I changed titles on vehicles he got back to me within an hour of me panic calling for an updated auto policy right before my appointment. Every time I've had a question, he's had a thorough answer and always follows through. 10/10, no notes."

"We have been with State Farm for over 60 years. We’ve had a few different agents for one reason or another. When our agent retired, I immediately reached out to Shawn Higgins. His team is very knowledgeable, trustworthy and responsive. One of Shawn’s team members, Joe, has been my go to. He knows the business inside/out and, consequently, I trust him and we have developed a great relationship. He understands what good customer service is and goes above and beyond with every interaction. Joe has always answered my questions in a very honest and professional way. He takes time to explain “the why” not just “I don’t know. that’s just SF’s policy”. As a customer, if I know “the why” then I can better understand the change. Whether I have a question, need to file a claim or pay my premium, I know Joe will handle it properly from beginning to end, including a confirmation email or phone call letting me know everything’s done. I don’t have to worry when Joe is handling things because he is thorough, and I know it will be done right. He is also excellent about giving me a heads up about any mail that may be coming my way from State Farm. He’s also good about reminding me of upcoming premium payments. I appreciate Joe so much and am grateful that he is part of Shawn Higgins Stare Farm Agency. Joe cares. Joe makes the insurance world a better place. Every office needs a Joe!"

"Joe made the process of switching insurance companies seamless and easy. He was extremely helpful, patient when answering my questions and not pushy whatsoever. Highly recommend!"

"Very patient and professional. Glad to have him to work with. He is an asset."

"Garek Ferguson was very helpful and professional. He cares and understands my insurance needs."

"Everything was handled super quickly and professionally. Joe did a great job at getting me everything I needed and explained everything perfectly."

"Garek was very professional, and even went out of his way for me, by emailing my apartment complex, to show proof that I had insurance, when I couldn't get in touch with them. I really appreciated that."

"Joe is very helpful, attentive, and patient. He always goes above and beyond when I need things done."

"So helpful and lowered my prices with a bundle. So grateful to have worked with this team!"

"I've had a great experience with Garek! They’re always quick to respond, explain everything clearly, and make the insurance process easy. Highly recommend if you're looking for someone reliable and helpful."

"Shawn guided me through the process of signing up, answered every question thoroughly and politely. This is a top-tier insurance firm, and Shawn is of equal quality. Check these folks out for your insurance needs."

"I had a great experience with Joe! He was incredibly fast in giving my mortgage lender what was needed regarding the policy details. He made the entire process smooth and stress free! He went above and beyond to find me the best deal and I couldn’t be happier with the service!"

"Joey has always been on point.. very knowledgeable and quick to respond.. thanks Joey Richards for always looking out for my insurance needs..."

"Great service, always available for help or to answer questions."

"State farm this one is the Best very heart warming people."

"Joe was very responsive and helpful getting my renters and auto insurance set up.I would highly recommend working with him."

"Joe at State Farm was so helpful with getting me set up with my renters insurance! He made everything very easy! Definitely would recommend Joe helping you with any service you need with State Farm!"

"Very professional and detailed about what I needed"

"Shawn was very helpful good job"

"Top notch customer service! Very happy since switching to State Farm!"